EEVO.AI Privacy Policy
Last updated: July 4, 2026
This Privacy Policy explains how eevo.ai and the eevo mobile and web services, including any successor, assignee, or future operating entity for the eevo service, collect, use, disclose, retain, and protect information. In this Policy, “eevo,” “we,” “us,” and “our” refer to the operator of the eevo.ai service. This Policy is written for the current eevo.ai service and may be updated if the service is later operated through a formally registered corporate entity.
By using eevo.ai, the eevo mobile application, related websites, account features, listings, communications, support channels, or other services (collectively, the “Services”), you agree to the practices described in this Privacy Policy. If you do not agree, do not use the Services.
1. Information We Collect
We collect information that you provide directly, information generated when you use the Services, and information received from service providers or sign-in partners.
Information you provide
- Account information, such as name, email address, phone number, profile details, password-related account information, and authentication choices.
- Real-estate and listing information, such as property details, photos, descriptions, pricing, availability, location, preferences, saved searches, favorites, inquiries, and related communications.
- User content, such as messages, uploads, reviews, reports, support requests, feedback, form submissions, and other content you choose to provide.
- Identity, verification, or safety information if needed to protect users, investigate abuse, comply with law, or support account recovery.
Information collected automatically
- Device and technical data, such as IP address, device type, operating system, browser type, app version, identifiers, language, time zone, crash logs, diagnostics, and performance data.
- Usage data, such as pages or screens viewed, features used, searches, filters, clicks, referral URLs, session activity, dates and times of access, and interactions with listings or communications.
- Approximate location information, such as location derived from IP address, and more precise location only if you enable it in the app or device settings.
- Cookies, pixels, local storage, SDKs, and similar technologies used for security, session management, preferences, analytics, performance, and consent management.
Information from third parties
- Authentication providers, including Google and Facebook, when you choose to sign in through those services. The information we receive depends on your settings with that provider and may include your name, email address, profile image, provider account ID, and authentication status.
- Infrastructure, analytics, crash reporting, security, hosting, database, email, storage, and support providers that help operate the Services.
- Public sources, real-estate data sources, users, agents, property owners, brokers, landlords, or other parties who submit listing-related information.
2. How We Use Information
We use information to operate, secure, improve, and support the Services, including to:
- Create, authenticate, maintain, and secure accounts.
- Provide property search, listing, communication, saved-search, recommendation, AI-assisted, and account features.
- Process listings, inquiries, reports, account-deletion requests, privacy requests, and support requests.
- Personalize the user experience, remember preferences, improve search relevance, and develop new features.
- Send service, security, administrative, support, and account-related messages.
- Send marketing or promotional communications where permitted, subject to your opt-out choices.
- Detect, prevent, investigate, and respond to fraud, spam, abuse, harmful content, security incidents, unauthorized access, policy violations, and technical issues.
- Analyze performance, usage, errors, and product quality.
- Comply with legal obligations, enforce our Terms, protect rights and safety, and respond to lawful requests.
3. AI and Automated Features
eevo may use AI-assisted or automated tools to help users search, compare, organize, draft, classify, summarize, recommend, or understand real-estate information. AI outputs may be incomplete, inaccurate, delayed, or based on third-party or user-submitted information. We may process prompts, listing data, preferences, and interactions to provide and improve these features. Do not submit highly sensitive information unless the feature specifically requests it and you are comfortable sharing it.
4. Cookies and Similar Technologies
We and our service providers may use cookies, SDKs, pixels, local storage, logs, and similar technologies for essential operations, authentication, security, fraud prevention, preferences, analytics, performance, and consent management. You can manage some cookies through your browser, device settings, or the cookie tools shown on the website. Disabling certain technologies may limit functionality.
5. How We Share Information
We do not sell personal information in exchange for money. We may disclose information as described below:
- Service providers. We may share information with vendors that provide hosting, database, authentication, analytics, AI infrastructure, storage, security, email, support, payment, moderation, and development services.
- Authentication providers. If you use Google or Facebook sign-in, information may be exchanged with those providers according to their terms and privacy practices.
- Real-estate participants. If you submit or respond to a listing, inquiry, message, lead, or contact request, we may share relevant information with the parties needed to facilitate that interaction, such as property owners, landlords, agents, brokers, buyers, renters, or service providers.
- Legal and safety purposes. We may disclose information to comply with law, legal process, government requests, enforce our Terms, protect users, investigate fraud or abuse, protect property or safety, and defend legal claims.
- Business transfers. If the Services are involved in a merger, acquisition, financing, reorganization, sale of assets, transfer, or similar transaction, information may be transferred as part of that transaction, subject to appropriate safeguards.
- With your consent. We may share information when you direct us to do so or consent to the sharing.
6. Your Choices and Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, export, or restrict certain personal information, or to opt out of certain uses. We will honor applicable privacy rights as required by law.
- Account access and correction. You may be able to view or update account information in the app or by contacting support.
- Account deletion. Users can request deletion in the app where available, or through the public account deletion page at https://eevo.ai/legal/account-deletion/.
- Support and privacy requests. You may contact us at support@eevo.ai or through https://eevo.ai/legal/support/.
- Marketing choices. You may opt out of promotional emails by using the unsubscribe instructions or by contacting support. We may still send non-marketing service or security messages.
- Cookies and device permissions. You can manage cookies in your browser and app permissions through your device settings.
We may need to verify your identity or account control before completing certain requests. We will not discriminate against you for exercising rights provided by applicable law.
7. Account Deletion and Data Retention
When an account deletion request is accepted, eevo is designed to delete or disable the authentication account and personal account access to the Services. Some information may be retained where required or reasonably necessary for legal compliance, security, fraud prevention, financial, tax, accounting, dispute resolution, safety, moderation, abuse prevention, enforcement, backup retention, or legitimate business records. Backup copies may persist until ordinary backup cycles expire.
8. Data Security
We use administrative, technical, and organizational safeguards designed to protect information. No website, app, database, network, or transmission method is completely secure. You are responsible for maintaining the confidentiality of your login credentials and for promptly notifying us of suspected unauthorized access.
9. Children and Age Restrictions
The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact support@eevo.ai. Additional age restrictions may apply under our Terms.
10. Third-Party Links and Services
The Services may link to third-party websites, app stores, authentication providers, maps, listing sources, analytics tools, payment tools, social platforms, or other services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review their policies before providing information.
11. International Processing
The Services may be operated from the United States and may use service providers in the United States or other locations. If you access the Services from outside the United States, your information may be processed in countries with different data protection laws than your country of residence.
12. State, Consumer, and Regional Privacy Rights
Residents of certain U.S. states and other jurisdictions may have additional rights regarding personal information, including rights to know, access, correct, delete, obtain a copy, or opt out of certain processing. To exercise applicable rights, contact support@eevo.ai. We may deny or limit requests where permitted by law, such as when retention is needed for security, legal compliance, disputes, fraud prevention, or completion of a transaction requested by you.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through the Services or another reasonable method. Continued use of the Services after an update means you accept the updated Policy to the extent permitted by law.
14. Contact Us
For privacy questions, account deletion, data requests, safety reports, or support, contact:
- Email: support@eevo.ai
- Support: https://eevo.ai/legal/support/
- Account deletion: https://eevo.ai/legal/account-deletion/